FAQs

What type of hair do you sell?

We sell 100% raw and virgin human hair, ethically sourced from Vietnam, Cambodia, Burma, and India. All hair is cuticle-aligned and free from silicones or harsh chemicals to ensure natural quality and long-lasting wear.

How long does the hair last?
  • Raw bundles and wigs: 2–3 years or longer with proper care
  • Closures & Frontals: 1–3 installs (due to the delicacy of lace)
  • Tape-ins: 6–8 weeks per install and reusable
  • Clip-ins: Up to 1+ years with proper maintenance
How many bundles do I need for a full install?
  • 10–16″ lengths: 2–3 bundles
  • 18–24″ lengths: 3 bundles
  • 26″ and longer: 4 or more bundles for fullness

If using a closure or frontal, you may need fewer bundles.

Can the hair be colored or bleached?

Yes, all raw hair can be colored, bleached, or lifted up to 613 blonde.

Note: Blonde hair bundles and wigs should not be dyed again or treated with harsh chemicals, as this may cause irreversible damage.

What’s the difference between a closure and a frontal?
  • Closure (4x4 or 5x5): Covers a smaller section, usually placed at the crown or side.
  • Frontal (13x4 or 13x6): Covers ear-to-ear, offering maximum styling versatility and a natural hairline.
Are your wigs glue-less?

Yes. Our HD lace wigs are designed with adjustable straps and built-in combs, making them secure enough to wear glue-less or with adhesive for extra hold.

How do I care for straight and wavy hair?
  • Co-wash with a moisturizing conditioner
  • Use cool water and a wide-tooth comb to detangle
  • Air dry when possible; always apply heat protectant when styling
  • Avoid daily spraying with conditioner/water (this method is only for curly textures)
How do I care for curly hair?
  • Co-wash at least 3 times per week
  • Detangle in sections with a Denman brush
  • Use a water + conditioner spray mix to refresh curls between washes
  • Seal moisture with a light cream, scrunch curls, and allow to air dry or diffuse
  • Protect at night with a bonnet or braids

If you don’t have time to maintain curly textures, we recommend choosing Body Wave or Straight.

How do I care for lace products (wigs, closures, frontals)?
  • Handle gently when detangling to prevent shedding
  • Seal knots with holding spray after bleaching to minimize shedding/balding
  • Lifespan is typically 1–3 installs with proper care
  • Never tug, yank, or over-bleach lace products
Can I swim or work out in my extensions?

Yes, but with precautions:

  • Before swimming, wet the hair with fresh water and apply leave-in conditioner
  • Always wear a swim cap if possible
  • After swimming or exercise, co-wash immediately to remove chlorine, salt, or sweat buildup
  • Never sleep on wet hair
How do I care for tape-in extensions?
  • Be gentle when brushing; avoid tugging at adhesive
  • Co-wash only with conditioner
  • Avoid saunas, steam rooms, or swimming — moisture weakens adhesive
  • Sleep with a loose braid or ponytail to prevent tangling
  • Tape-ins last 6–8 weeks per install and can be re-taped
Do you accept returns or exchanges?

All sales are final. We do not accept returns or exchanges once the hair has been opened, worn, or altered.