FAQs

What type of hair do you sell?

We sell 100% raw and virgin human hair, ethically sourced from Vietnam, Cambodia, Burma, and India. All hair is cuticle-aligned and free from silicones or harsh chemicals to ensure natural quality and long-lasting wear.

How long does the hair last?
  • Raw bundles and wigs: 2–3 years or longer with proper care
  • Closures & Frontals: 1–3 installs (due to the delicacy of lace)
  • Tape-ins: 6–8 weeks per install and reusable
  • Clip-ins: Up to 1+ years with proper maintenance
How many bundles do I need for a full install?
  • 10–16″ lengths: 2–3 bundles
  • 18–24″ lengths: 3 bundles
  • 26″ and longer: 4 or more bundles for fullness

If using a closure or frontal, you may need fewer bundles.

Can the hair be colored or bleached?

Yes, all raw hair can be colored, bleached, or lifted up to 613 blonde.

Note: Blonde hair bundles and wigs should not be dyed again or treated with harsh chemicals, as this may cause irreversible damage.

What’s the difference between a closure and a frontal?
  • Closure (5x5): Covers a smaller section, usually placed at the crown or side.
  • Frontal (13x6): Covers ear-to-ear, offering maximum styling versatility and a natural hairline.
Are your wigs glue-less?

Yes. Our HD lace wigs are designed with adjustable straps and built-in combs, making them secure enough to wear glue-less or with adhesive for extra hold.

How do I care for straight and wavy hair?
  • Co-wash with a moisturizing conditioner
  • Use cool water and a wide-tooth comb to detangle
  • Air dry when possible; always apply heat protectant when styling
  • Avoid daily spraying with conditioner/water (this method is only for curly textures)
How do I care for curly hair?
  • Co-wash at least 3 times per week
  • Detangle in sections with a Denman brush
  • Use a water + conditioner spray mix to refresh curls between washes
  • Seal moisture with a light cream, scrunch curls, and allow to air dry or diffuse
  • Protect at night with a bonnet or braids

If you don’t have time to maintain curly textures, we recommend choosing Body Wave or Straight.

How do I care for lace products (wigs, closures, frontals)?
  • Handle gently when detangling to prevent shedding
  • Seal knots with holding spray after bleaching to minimize shedding/balding
  • Lifespan is typically 1–3 installs with proper care
  • Never tug, yank, or over-bleach lace products
Can I swim or work out in my extensions?

Yes, but with precautions:

  • Before swimming, wet the hair with fresh water and apply leave-in conditioner
  • Always wear a swim cap if possible
  • After swimming or exercise, co-wash immediately to remove chlorine, salt, or sweat buildup
  • Never sleep on wet hair
How do I care for tape-in extensions?
  • Be gentle when brushing; avoid tugging at adhesive
  • Co-wash only with conditioner
  • Avoid saunas, steam rooms, or swimming moisture weakens adhesive
  • Sleep with a loose braid or ponytail to prevent tangling
  • Tape-ins last 6–8 weeks per install and can be re-taped
Do you accept returns or exchanges?

We do not offer refunds. However, we do accept returns for store credit only if the request is submitted within 7 days of receiving your order.

To be eligible, the hair must be unused, unopened, and in its original packaging. Once the hair has been opened, worn, installed, or altered, it is not eligible for return or exchange due to hygiene reasons.

After 7 days, returns will no longer be accepted.